Description

Technical Communication 8th Canadian Edition – Complete Guide

Authors: John M. Lannon, Laura J. Gurak, Don Klepp, Shannon Kelly
ISBN-13: 9780137596270

Technical Communication, 8th Canadian Edition is a practical guide designed for students, professionals, and workplace communicators. It focuses on developing clear, concise, and persuasive documents while mastering modern communication tools.

📘 Introduction to Technical Communication

Understand the core principles of technical communication, including:

• Defining technical writing

• Identifying professional standards

• Understanding audience needs

Suggested visual: Flowchart of “Audience → Purpose → Message.”
Color scheme: Light blue and green for readability.

📝 Preparing to Write: Audience & Purpose Analysis

Key steps for effective writing include:

• Conducting audience analysis

• Clarifying writing objectives

• Tailoring content for specific readers

Suggested visual: Persona charts or audience mapping diagrams.

✍️ Writing Efficiently & Collaborating at Work

Boost productivity and teamwork with tips on:

• Streamlined writing processes

• Collaborative writing tools and techniques

• Peer review and editing strategies

Suggested visual: Workflow or collaboration infographic.
Color scheme: Orange highlights to denote action and teamwork.

💡 Writing Persuasively & Ethically

Learn to influence responsibly by:

• Creating persuasive reports and proposals

• Maintaining ethical standards in documentation

• Avoiding plagiarism and misinformation

Suggested visual: Ethical decision-making flowchart with icons.

🔍 Gathering & Documenting Information

Essential skills for research include:

• Recording and reviewing findings

• Correctly documenting sources

• Summarizing complex information for clarity

Suggested visual: Data collection funnel or research summary diagram.

📊 Organizing & Designing Documents

Make your documents visually appealing and reader-friendly:

• Structuring content logically

• Designing visuals: charts, tables, and graphics

• Optimizing page layout and formatting

Suggested visual: Example of a well-organized page layout with color-coded headings.

🛠 Technical Writing: Instructions & Manuals

Master practical document types:

• Definitions, descriptions, and specifications

• Process analyses, instructions, and procedures

• Manuals and usability testing guides

Suggested visual: Step-by-step instructions with numbered icons.

📑 Proposals, Reports & Document Supplements

Enhance professional communication with:

• Formal analytical reports

• Short workplace reports

• Appendices, references, and document supplements

Suggested visual: Annotated report template example.

✉ Workplace Correspondence & Job Applications

Communicate effectively in professional settings:

• Emails, memos, and formal letters

• Job-search materials: resumes, cover letters, portfolios

• Oral presentation strategies

Suggested visual: Side-by-side comparison of formal vs informal correspondence.

🌐 Using Online Media

Leverage digital platforms effectively:

• Principles of online writing

• Social media and professional networking

• Creating web-based technical documents

Suggested visual: Digital content workflow diagram.

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