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Technical Communication 15Th edition by Lannon Test Bank

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Test Bank for Technical Communication, 15th Edition, John M. Lannon, Laura J. Gurak, ISBN-13: 9780135203224 To get more information about this please send us E-mail to smtb7000@gmail.com

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📘 Technical Communication 15th Edition – Complete Table of Contents

Author: John M. Lannon & Laura J. Gurak
ISBN-13: 9780135203224

Discover the ultimate guide to professional writing, research, and communication skills with Technical Communication, 15th Edition. This comprehensive resource covers workplace communication, research strategies, document design, and modern digital tools for effective technical writing.


🌟 I. Communicating in the Workplace

  1. Introduction to Technical Communication

    • Learn the essentials of technical communication in professional settings.

    • Suggested Graphic: Icon of a notepad with pen ✏️

  2. Meeting the Needs of Specific Audiences

    • Strategies to adapt communication for different readers.

    • Color Theme: Blue for clarity and trust.

  3. Persuading Your Audience

    • Techniques to influence decisions ethically.

    • Visual: Diagram showing persuasive methods.

  4. Weighing the Ethical Issues

    • Ethical considerations in professional communication.

    • Icon: Scales of justice ⚖️

  5. Teamwork and Global Considerations

    • Managing communication across diverse teams.

    • Color Scheme: Green for collaboration.

  6. An Overview of the Technical Writing Process

    • Step-by-step guide from planning to publication.

    • Visual Idea: Flowchart of the writing process.


🔍 II. The Research Process

  1. Thinking Critically about the Research Process

    • Analytical skills for evaluating sources.

    • Graphic: Magnifying glass over text.

  2. Evaluating and Interpreting Information

    • Techniques to assess credibility and relevance.

    • Color: Orange for attention and focus.

  3. Summarizing Research Findings and Other Information

    • Best practices for concise, clear summaries.

    • Visual: Infographic or summary chart.


🖋️ III. Organization, Style, and Visual Design

  1. Organizing for Readers

    • Structuring content for maximum readability.

    • Icon: Folder or document outline.

  2. Editing for a Professional Style and Tone

    • Polishing language and tone for professional impact.

    • Color: Purple for sophistication.

  3. Designing Visual Information

    • Charts, graphs, and visuals to enhance understanding.

    • Visual Idea: Sample bar and pie charts.

  4. Designing Pages and Documents

    • Layout, typography, and document aesthetics.

    • Graphic: Page layout mockup.


📄 IV. Specific Documents and Applications

  1. Email – Writing clear and professional emails.

  2. Workplace Memos and Letters – Formatting and etiquette tips.

  3. Résumés and Other Job-Search Materials – Stand out in applications.

  4. Technical Definitions – Clear and precise terminology.

  5. Technical Descriptions, Specifications, and Marketing Materials – Convey technical info effectively.

  6. Instructions and Procedures – Step-by-step guides for users.

  7. Informal Reports – Quick reports for internal use.

  8. Formal Analytical Reports – Comprehensive analysis and presentation.

  9. Proposals – Persuasive project and business proposals.

  10. Oral Presentations and Video Conferencing – Communicating verbally and digitally.

  11. Blogs, Wikis, and Web Pages – Writing for online platforms.

  12. Social Media – Professional and technical communication on social networks.

Tip: Use icons for each document type (email 📧, report 📊, video 🎥) to make this section visually engaging.


📚 V. Resources for Technical Writers

  • Appendix A: A Quick Guide to Documentation

  • Appendix B: A Quick Guide to Grammar, Usage, and Mechanics

  • Works Cited – Reference your sources professionally.

  • Index – Quickly locate key topics.

Color Theme: Light grey or beige background for reading comfort.


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