Excellence in Business Communication 14th Edition by Thill Test Bank

Description

Excellence in Business Communication 14th Edition Thill (Digital Test Bank)

Test Bank for Excellence in Business Communication, 14th Edition, John V. Thill, Courtland L. Bovee, ISBN-13: 9780137868452

Table of Contents

PART 1: UNDERSTANDING THE FOUNDATIONS OF BUSINESS COMMUNICATION
1. Professional Communication in a Digital, Social, Mobile World
2. Interpersonal Communication Skills
3. Collaboration and Business Etiquette
4. Communication Challenges in a Diverse, Global Marketplace

PART 2:APPLYING THE THREE-STEP WRITING PROCESS
5. Planning Business Messages
6. Writing Business Messages
7. Completing Business Messages

PART 3: CRAFTING BRIEF BUSINESS MESSAGES
8. Crafting Messages for Digital Channels
9. Writing Routine and Positive Messages
10. Writing Negative Messages
11. Writing Persuasive Messages

PART 4: PREPARING REPORTS AND PRESENTATIONS
12. Planning Reports and Proposals
13. Writing and Completing Reports and Proposals
14. Developing and Delivering Business Presentations

PART 5: WRITING EMPLOYMENT MESSAGES AND INTERVIEWING FOR JOBS
15. Building Careers and Writing Résumés
16. Applying and Interviewing for Employment

APPENDICES
A. Format and Layout of Business Documents
B. Documentation of Report Sources